Carpet & Upholstery Cleaning Pre-Inspection Check list
How to Prepare for Carpet Cleaning
Please vacuum your traffic areas before we arrive, if possible.
Please remove breakable items such as tabletop lamps and brick-a-brack from furniture to be moved during the cleaning process. Our liability insurance does not allow us to handle these items or to move furniture with breakables in place.
Please remove as many small pieces of furniture as possible, such as dining chairs, ottomans, and small tables from the areas you plan to have us clean. Your technician will be glad to help move light furniture at no extra charge, such as dining room chairs. Your cooperation helps us do a better job for you. We also would appreciate the floors to be free of personal items, toys, books, etc.
During the pre-cleaning inspection, please tell our technician about any cleaning concerns that you may have, particularly those regarding spots or stains. If possible, tell the technician what caused the stain or spot. The cleaning technician assigned to your job is trained in specialized spotting procedures. He or she can evaluate spots and make appropriate recommendations.
China Cabinets and the like cannot be moved unless completely empty. We also will not move antique furniture or if it appears fragile instructure.
Please let your family pets know that our technicians will not bite! We would appreciate mutual consideration! Pets need to be secured or gated away from the area to be serviced. We accept no responsibility for pets getting loose, as your door will be open (to allow for hoses) during your cleaning. We will not enter your home if no one is present and dogs are loose. Please make arrangements for your pets prior to our arrival.
We plan to secure floor length draperies on the windowsill or draper rod usinghangers. This procedure prevents the fabric from directly contacting dampcarpets during cleaning and drying. If you prefer that we do not handle yourdraperies, kindly perform this function prior to our arrival.
GoFresh Direct Checklist
Free Survey: This is carried out on all carpets that will be cleaned and a pre-inspection sheet is filled out with the following. Check for any existing damage, what type of fibre it is, potential problems, any stains that need special attention. These will be fully discussed with the customer before any work is carried out.
Pre-Clean Vacuuming: Around 80-85% of soiling in carpets is dry dust/grit type of soiling. The first important stage of the cleaning process is to remove as much dry soiling before wetting the carpet. All carpets are pre-vacuumed with our heavy duty vacuum cleaner
Spotting & Pre-Spray: Some carpets may haves spots or stain that may need special attention before the carpet is pre-sprayed with the appropriate cleaning product for that specific soiling and carpet type,
Agitation: This done by machine with a hot pad, to open up the carpet pile and this works with the pre-sprayed solution and allows the carpet fibres to work on the deeper down soiling. Agitation is an important part of the process for carpet cleaning and is not done by everyone to save time.
Texatherm System Or Hot Water Extraction: A hot pad is used with the rotary machine which leaves the carpets dry in 30minutes, or hot water extraction equipment will be used with powerful jets and twin motor vacuum suction. Alternately on carpets that are really soiled , a combination of both cleaning methods will be used. This will leave your carpets smelling fresh, clean and free from any cleaning solutions.
Drying: Depending what cleaning system is used, the carpets will be dry in 30 minutes or in around 2 hours.
Final Grooming: All carpets are groomed and then we will run through the finishing details with the customer to agree that they are happy and satisfied with the service provided. The customer is then asked to sign-off, the pre-inspection sheet for the work that was carried out and the correct sum to be charged.We would also really appreciate it if reviews are left online.
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